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Receptionist Programs

Company: Yakima Valley Farm Workers Clinic
Location: Yakima
Posted on: April 2, 2024

Job Description:

Join our team as a Receptionist Programs at Community Health Services in Yakima, WA , and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.

We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families.

Yakima, WA, known for its agricultural heritage, is located in the fertile Yakima Valley. The area boasts vineyards and wineries, offering wine-tasting experiences. Outdoor enthusiasts can explore nearby recreational areas for hiking, fishing, and boating. Sunnyside also hosts community events, farmer's markets, and cultural festivals, showcasing its vibrant local culture.

What We Offer

  • $16.81-$20/hour DOE with ability to go higher for highly experienced candidates.
  • 100% employer-paid health insurance for employees including Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing, 403(b) retirement plan, generous paid time off, paid holidays, and more.
    Essential Functions/Responsibilities/Duties
    • Answers the phone, transfers calls and takes messages as needed.
    • Greets clients and maintains visitor log. Notifies appropriate person of the client s arrival.
    • Ensures accurate and complete data and forms are collected for all clients. Creates and maintains charts, registers new clients and updates client data in the computer.
    • Schedules client appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate person of all client no-shows and cancellations. Adjusts and updates the schedule for cancellations, new clients and recall appointments.
    • Verifies client s insurance eligibility and obtains and files insurance documentation. Assists clients with questions regarding insurance plans as needed.
    • Reviews and responds to client s questions in person or via phone.
    • May perform routine billing functions such as posting client encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports.
    • Reviews cash box receipts and reconciles cash box daily.
    • Manages the Referral Process, working on referrals from inception through completion.
    • Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed.
    • Ensures that documents are sent to the health information department and filed in the client s record.
    • Orders and stocks office supplies required for staff use.
      Qualifications
      • Education: High School Diploma or General Education Diploma (GED).
      • Experience: 6 months of work experience in an office or customer service position. Six months experience in a clinical setting preferred.
      • Knowledge/Skills/Abilities:
        • Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.
        • Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
        • Ability to interact with clients and staff in a professional manner.
        • Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.
        • Basic knowledge of healthcare billing insurance preferred.
        • Ability to deliver outstanding customer service.
          Our mission celebrates diversity. We are committed to equal-opportunity employment.

          Contact us at ...@yvfwc.org to learn more about this opportunity!

Keywords: Yakima Valley Farm Workers Clinic, Yakima , Receptionist Programs, Administration, Clerical , Yakima, Washington

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