Escrow Branch Manager
Posted on: November 18, 2021
WA Title Company Seeking Rockstar Escrow Branch Manager
This Jobot Job is hosted by: Karl Williams
Are you a fit? Easy Apply now by clicking the "Apply Now" button
and sending us your resume.
Salary: $65,000 - $95,000 per year
A bit about us:
We are here to help our customers and employees achieve their
American dream through investing in their homes and personal
wealth. We are a team whose goal is to "Provide Peace of Mind with
Superior Customer Experience". We care about people. We dream Big.
We work hard and we have fun! We are proud of our mission and
Why join us?
if you would like to proceed, Apply today or contact me
Let me know and we can set up a time -
The escrow branch manager is responsible for fostering and
maintaining optimal levels of client service and production for
their branch operations. They will manage staff to ensure company
quality and superior performance standards are adhered to. They are
also responsible for developing and implementing strategies and
tactics that will increase and maintain client satisfaction and
improve company productivity. This position must have an
established book of business or be able to establish a book of
business within a reasonable amount of time to meet given
performance standards. They provide exceptional customer care for
each escrow file assigned to them, including timely and accurate
documentation and communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages assigned escrow files
Builds and maintains a book of business through continued personal
Processes escrows, including new subdivisions, re-sales, demand
escrows, assignments, exchanges, loans, and other miscellaneous
Manage Leavenworth/Chelan Escrow staff's work load to ensure high
customer service is consistently delivered.
Maintain high levels of exceptional communication between the
Escrow Operation's Manager, Title Department Manager and other
Work with Lead Escrow Processor to help facilitate escrow coverage
by managing staffing levels in accordance to work loads.
Take and resolve all Leavenworth/Chelan branch escrow
Underwrites normal escrow file issues and questions, making final
decisions subject to established guidelines
Ensure all company Policies and Procedures are followed to maintain
company and ALTA Best Practice compliance.
Is responsible for hiring decisions for the Leavenworth/Chelan
escrow team based upon company guidelines.
Conduct Leavenworth/Chelan escrow team reviews in conjunction with
senior management, ensuring growth and establishing goals for
department with appropriate follow-up.
Coach individual team members to develop career goals, ensure
growth, provide recognition and reward
Create a cohesive team that aligns with company culture and
Resolve all conflicts for the Leavenworth/Chelan escrow team in
accordance to company policy.
Works with other Escrow and Title units to create a cohesive team
throughout the company.
Is responsible for audit of Leavenworth/Chelan escrow files to
ensure all escrow policies and processes are followed.
Propose and manage the budget for the Leavenworth/Chelan escrow
Participate in Customer Relationship development with realtors,
lenders, attorneys, developers and builders.
Is responsible for and reports progress on goals, sales, profit and
production to President and Vice-President.
Interested in hearing more? Easy Apply now by clicking the "Apply
Keywords: Jobot, Yakima , Escrow Branch Manager, Executive , Leavenworth, Washington
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