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Director of IT Infrastructure

Company: Hiring Companies
Location: Yakima
Posted on: March 14, 2019

Job Description:

Location: Yakima, Washington, 98902, United StatesPosted: 02/15/2019Position Title: Director of IT InfrastructureCompany Name: Yakima Chief HopsSector: Information TechnologyJob Type: Full-TimeYakima Chief Hops (YCH) prides itself on being 100% hop-grower-owned and the largest supplier of American hops in the world. Our mission is to connect our family farms with the world's finest brewers, providing the highest quality hop products and uncompromising customer service for the ultimate benefit of our customers, employees and growers.

Job Title: Director of IT Infrastructure

Department: Information Technology

Classification: Exempt, Salary

Reports to: CIO

Job Summary:

The Director of IT Infrastructure is responsible for: managing IT technologies and a group of technical IT Infrastructure personnel; developing and establishing IT infrastructure standards and procedures; assigns work to the operations staff; and the analysis/design/ deployment/operations of IT software and hardware systems supporting the business.

Job Duties:

Operation Management

  • Oversee all aspects of the IT department operations including IT infrastructure, Communication (LAN, WAN, email, VOIP, etc.), backup, security systems, disaster recovery (DR), regulatory compliance.
  • Manage the day-to-day operations of the IT group including ticketing system, assignment of work for operations staff and providing high level reporting.
  • Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics.
  • Maintains overall security of the company's network, systems, and data.
  • Ensures high availability of critical business systems.
  • Manage staff members in their daily activities as well as supporting business projects.
  • Develop and manage relationships with vendors in support of staff augmentation and systems support.
  • Develop and manage IT operations budget, including strategic forecasting, and quarterly updates.
  • Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements.
  • Maintain a sanitary and safe work environment.
  • Follow safety requirements.
  • May actively participate on company's Safety Committee.
  • Ensure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Must have a complete understand of company's policies, SOPs, QPs, EPs, HACCP and cGMP to ensure quality, safety, efficiency and sustainability.
  • Must adhere to all company policies.
  • Follow all instructions from the Manager, shift supervisor and/or assistant supervisor.
  • Perform all other duties as assigned by Manager and/or his designee.
  • Examine documents, materials, and products and monitor work processes to assess completeness, accuracy and conformance to standards and specifications.
  • Follow all SOPs in each area.
  • Perform all other duties as assigned by Manager and/or designee.
    Strategy & Planning
  • Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.
  • Implement hardware and software standards for network, servers, databases, wireless technology, file & print services, VOIP, etc.
  • Maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity).
  • Implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance.
  • Establish and implement 'best-practice' standards as well as departmental policies and procedures.
  • Recommend and implement hardware for business applications, server hardware, network equipment, etc. Job Qualifications:
  • Minimum 10 years of IT experience with 5 years of progressive management experience preferred.
  • Must have a working knowledge of Windows Servers, Active Directory, MS SQL and core Network/Cisco technologies like LAN/WAN, subnets, firewalls, VLAN's, and VPN, CCTV.
  • Experience managing environments in AWS and Azure preferred.
  • Proven management skills with the ability to mentor staff members.
  • Proven experience or demonstrated capability in leading IT infrastructure groups in complex and dynamic environments.
  • Must have good people skills and the ability to interact and communicate effectively across all levels of the organization.
  • Must be a champion in support of IT standards, procedures, policies, and best practices for the infrastructure team.
  • Must be proactive in understanding and staying up-to-date on the current projects in progress, projects in the pipeline and operational issues. Similarly, must stay up-to-date with industry technology trends and applicability of software/hardware solutions.

    Keywords: Hiring Companies, Yakima , Director of IT Infrastructure, Executive , Yakima, Washington

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