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Health Services Director - Licensed Practical Nurse

Company: Prestige Care, Inc.
Location: Thorp
Posted on: November 19, 2021

Job Description:


The Health Services Director oversees the health services department and ensures resident care needs are met by coordinating resident care, managing health services systems, and providing supervision to health services team members. Promotes a positive physical and psychosocial environment for the residents.


1. Creates a resident-centered approach to the planning and delivery of services to residents, supporting residents' rights to participate in decision-making and treating residents with dignity and respect.

2. Performs assessments on health, functional and psychosocial status of residents. Participates in the development of individualized service plans. Proactively manages care and services for each resident, maximizing the resident's opportunity to remain in the assisted living environment. Problem-solves as part of the management team to case manage and meet the needs of residents.

3. Assesses or evaluates residents with reported changes of condition. Provides team member direction, service planning, and coordination of care to meet the residents changing needs.

4. Collaborates with the management team on the move in of prospective residents, taking into consideration the needs of the prospective resident, current community acuity, and staffing levels. Provides in-person pre-move in assessments, if necessary.

5. Ensures that resident care needs are met by coordinating services with other professionals, including physicians, discharge planners, nurses, home health agency staff, case managers, hospice, and state agency personnel. Oversees the arrangement of ancillary services such as pharmacy, podiatry, lab, and x-ray as needed.

6. Communicates regularly with residents' families regarding health care needs. Provides education and support to residents and families.

7. Provides supervision and training to health services team members including personal care and medication management. Manages the delegation of nursing tasks as allowed under applicable state nursing laws and practice acts.

8. Partners in the investigation and root cause analysis of incidents. Collaborates with the management team on the development and implementation of appropriate interventions.

9. Oversees the documentation and communication of resident care and services. Ensures resident records are completed in a timely manner and maintained according to company policies and state regulations.

10. Assists in the management of Infection Control. Provides training to staff on infection control practices, investigates, and reports incidents of infection and tracks infection data.

11. Manages and oversees health services systems. Maintains up-to-date knowledge of all rules, regulations and policies pertaining to resident care. Stays informed of industry and health care trends and standards, applying new knowledge to meet the changing needs of residents.

12. Provides on-call support and phone triage for team members' questions regarding resident concerns.

13. Participates in leadership team by actively contributing in decision making, incident follow up, building and company-wide initiatives and attending leadership team meetings such as daily stand up, Systems Monitoring and Resident Tracking (SMART), Quality Assurance Performance Improvement (QAPI), and other meetings as required.

14. Acts as an ambassador of Prestige by representing the community in a positive manner to outside agencies and participating in community events and social functions.

15. Performs other duties as assigned.


1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.

2. Supports a dignified and caring atmosphere with residents, residents' families, visitors, and staff.

3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.

4. Maintains a safe and secure working environment and practices safe working habits.


Must have a current, unencumbered LPN/LVN or RN license in the state you are practicing. RN strongly preferred. Experience in geriatric nursing, medication administration, case management, training/staff development, budgets, and team management preferred.


LPN/LVN, RN, Associate Degree in Nursing, or Bachelor of Science in Nursing.

EOE/M/F/VETS/DISABLED - At Prestige Care/Prestige Senior Living, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat and perceive what makes us different, and we use that as a strength, to love and serve those in their time of need.

Questions? Contact HearthstoneExecutiveDirector@prestigecare.com:

Information About Prestige Senior Living at Hearthstone

Located at 802 East Mountain View Ave. in Ellensburg, Washington, Prestige Senior Living at Hearthstone has 49 apartments of assisted living, as well as 41 units of independent living apartments.

If you are looking for the highest quality of healthcare communities or care centers, you won't find anyone better in the local area. Hearthstone is known only for their high performance locally (we won "Best of Kittitas Valley" in 2019 and 2020) and also enjoyed a deficiency-free survey in 2019, a designation that is quite challenging to obtain, but also shows strong commitment to health care excellence. Also, we were one of only a small handful of care centers and communities in the entire state of Washington to achieve the American Health Care Association's "Bronze" quality care awards. We were the first assisted living in Kittitas County, and the only one to offer independent living.

While our community isn't the newest community in the area, you would enjoy a strong family-like culture where everyone is known by first name, and a work environment that is homey, far from sterile or uptight. Here, you can bring your whole self to work to love and serve our seniors. There is a true team-like aura at Prestige Senior Living at Hearthstone, where we laugh and get to do what we love every day.

If working in a home-like setting, with a strong team atmosphere, and with a national award-winning employer that has a great promote-from-within culture, then Prestige Senior Living at Hearthstone

is the place for you.

Who Is Prestige Care?

Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.

We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is a employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.

Keywords: Prestige Care, Inc., Yakima , Health Services Director - Licensed Practical Nurse, Healthcare , Thorp, Washington

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