Housekeeper
Company: Oxford Suites & Hotels
Location: Yakima
Posted on: June 22, 2022
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Job Description:
Job DescriptionThe Oxford Collection of hotels is a rapidly
growing, innovative and progressive organization that truly
recognizes the value of its employees. We are looking to expand our
exceptional team with talented, energetic individuals who embrace
our values and are devoted to being second to none. We offer
competitive pay and a robust benefits package (medical, dental,
vision, 401k/profit sharing, PTO, and property discounts).POSITION
SUMMARY: The primary responsibility of the Housekeeper is to
maintain clean and attractive rooms for the guests of Oxford
Collection of hotels. This position is responsible for the timely
and proper cleaning and sanitizing of the guestrooms on a daily
basis. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and
responsibilities of this position are to be performed with
exceptional caring and genuine guest service upholding the Oxford
Collection of hotels standards and culture at all times.Guestroom
Cleaning and Sanitizing (80%): Thoroughly clean and restock
assigned guestrooms. This includes completing all pre-clean duties,
including but not limited to guest supplies, cleaning supplies, and
linen for housekeeping cart set up. Performing cleaning duties such
as vacuuming, dusting, mopping, changing linens, removing trash and
dirty linens. This position is also responsible for keeping all
hallways, public areas and closets neat and clean; preparing the
housekeeping cleaning cart for the next days use, and reporting any
guest borrowed items to the housekeeping supervisor. Provide guest
items to manager or supervisor and record to lost and found at the
end of shift. Perform all tasks in compliance with federal, state,
local, food safety and sanitation requirements and Oxford
Collection of hotels safety standards and security procedures. Be
knowledgeable about and able to respond to emergency situations.
Report any maintenance repairs needed immediately to their
supervisor or General Manager.Guest Relations (10%): Interact and
acknowledge guests. Identify issues and resolve problems. Maintain
integrity, confidentiality, and sensitivity when working with both
internal and external guests.Other (10%): Communicate effectively
with all hotel staff to ensure smooth delivery of services. Other
duties as assigned.COMPETENCIESProfessional Appearance - Presents a
professional and polished lookPhysical Skills - Demonstrates
capability of performing physical work in a variety of
conditionsDetail Orientation - Is accurate and methodical when
following processes and instructionsTeam Orientation - Works
cooperatively with others, assisting voluntarilyCustomer Service -
Understands and meets the needs of customersTime Management - Does
most important, guest-related work firstStress Management -
Exhibits self-awareness and self-control in pressure
situationsCompany Character - Supports company vision and
valuesEDUCATION & EXPERIENCEHigh School Diploma or GED
preferredHospitality / hotel work experience preferredHousekeeping
experience preferredJOB REQUIREMENTSProof of eligibility to work in
the United StatesReliable transportation to and from workAbility to
work a flexible schedule including evening, weekends and
holidaysReliable and consistent attendancePHYSICAL REQUIREMENTSMust
be able to perform simple grasping, fine manipulation, and
repetitive hand and arm movements frequentlyMust be able to lift 50
pounds occasionally and often exert up to 20 pounds of force to
push, pull, carry, lift or otherwise move objectsMust be able to
bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces
on an occasional basisWhile primarily an indoor job, must be able
to walk outside in a variety of weather conditions (rain, wind,
snow, heat)Must be able to climb stairs both inside and outside and
frequently lift 20 lbs. and occasionally up to 50 lbs.The Oxford
Collection of hotels is proud to be an Equal Employment Opportunity
and Affirmative Action employer. We are committed to providing an
environment of mutual respect where equal employment opportunities
are available to all candidates and employees without regard to
race, religion, color, national origin, gender (including
pregnancy, childbirth, or related medical conditions), sexual
orientation, gender identity, gender expression, age, status as a
protected veteran, status as an individual with a disability, or
other applicable legally protected characteristics. This policy
applies to all terms and conditions of employment. We respect and
seek to empower each individual and support the diverse cultures,
perspectives, skills, and experiences within our workforce.All
offers are contingent on a background and drug screening.
Keywords: Oxford Suites & Hotels, Yakima , Housekeeper, Hospitality & Tourism , Yakima, Washington
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