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Houseperson (Lodge/Inn/Condos)

Company: CoralTree Hospitality
Location: Cle Elum
Posted on: May 25, 2023

Job Description:

As a Houseperson on the Lodge & Inn team, you'll work to support the housekeeping efforts at the Lodge and Inn at Suncadia with additional support for Suncadia Condos. With a get-it-done attitude, you'll respond to calls for assistance from the homes housekeeping teams, as well as calls from resort leadership and the front desk. With a passtion for guest service, you'll promptly handle calls from our guests staying in the Lodge, Inn, or Condos. As a houseperson, you'll play a vital role in ensuring that our guests experience the beauty of Suncadia while enjoying the comfort and cleanliness of their accommodations.There's no place like Suncadia. A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations.With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes ofgolf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleledactivities like outdoor concerts,fine dining, swimming, and more.Why join our team? It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. Theres no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and morePerks: Enjoy free golf, discounts on resort retail and food & beverage, and more!A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first yearTravel is good for the soul: Experience destinations around the country with team member hotel discountsGrowth: Opportunities for internal career growth and expansionCelebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf TournamentBe Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old*Some benefits may depend on job classification

  • Responsible for working all scheduled shifts
  • Work independently following instructions as provided
  • Keep accurate and legible records of daily work requirements
  • Work at a rapid pace throughout the day completing assignments as scheduled
  • Ensure the safe keeping of Guests Personal Property while working within their lodging unit by showing Integrity and Honesty at all times
  • Respond promptly to room attendant, leadership, front desk, dispatch, and guest service calls
  • Shovel walkways to keep clear of snow during winter season
  • Stock homes and vehicles assigned in an effective, on-going manner
  • Maintain effective organization, layout, cleanliness, security, upkeep, and maintenance of all storage ares, vehicles and garage areas
  • Maintain accurate key control and effective security for all assigned keys, buildings, and vehicles;
  • Report quality problems to supervisor
  • Report any suspicious activity to Community Services and Housekeeping Leadership
  • Contribute to the energy and momentum of the department in the performance of job duties and responsibilities
  • Other tasks including cleaning rooms at the Lodge, Inn, and Condos (making beds, cleaning bathrooms and kitchens, scrubbing floors, spotting carpets, cleaning fireplaces, vacuuming all living areas, sweeping, mopping,dusting, spot cleaning windows and checking outside trash areas) may be assigned during peak resort times
  • Other tasks may be assigned in other areas including: Homes, Health and Fitness Centers, Recreational facilities, Public Spaces, and the Glade Spring Spa
  • Maintain Suncadia Resort standard of quality and cleanliness in all lodging units assigned each day
  • Understand and abide by all Suncadia policies, procedures, and safety regulations
    • Must be available to work a flexible schedule including, evenings, weekends, and holidays
    • Must have conversation English skills (read, write and speak)
    • High school diploma or equivalent preferred
    • Prior experience in housekeeping preferred

Keywords: CoralTree Hospitality, Yakima , Houseperson (Lodge/Inn/Condos), Hospitality & Tourism , Cle Elum, Washington

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