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Customer Service Representative

Company: Yakima Herald Republic
Location: Yakima
Posted on: April 13, 2019

Job Description:

Customer Service Representative - Classifieds The Yakima Herald REpbulic is seeking a friendly customer service representative to join our classified team. CSRs position will work with individuals and businesses looking to place advertisements in our print (Union-Bulletin and Yakima Herald-Republic) and digital publications. Customer Service Reps in the Classified department Service incoming and outbound advertising by preparing package options that best service the customer needs (of both private party and commercial accounts.) Provide excellent customer service through phone, email and face to face interactions with customers and fellow employees. Service new and existing accounts by preparing and pitching advertising packages/contracts and scheduling advertisements. Make outbound sales calls to increase revenue of classified segments and sell special sections/pages. Prepare and manage daily call sheets. Input various advertising into computer based system. Cooperate (work closely) with sales department to maximize revenue production. Provide coverage when employees are out of the office. Prioritize daily work to maximize efforts and meet deadlines. CSRs are paid a base salary and can earn additional monetary spiffs for based on their performance. Job Type: Full-time Salary: $12.50 /hourYakima Herald-Republic. Keywords: Customer Service Representative, Location: Yakima, WA - 98909

Keywords: Yakima Herald Republic, Yakima , Customer Service Representative, Hospitality & Tourism , Yakima, Washington

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