YakimaRecruiter Since 2001
the smart solution for Yakima jobs

Spectrum Assistant Store Manager (Bilingual-Spanish)

Company: Spectrum
Location: Yakima
Posted on: July 11, 2019

Job Description:

JOB SUMMARY
The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel.

MAJOR DUTIES AND RESPONSIBILITIES
In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees.

Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.

Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control.

Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed.

Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction.

Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.

Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.
Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings.

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.

Keywords: Spectrum, Yakima , Spectrum Assistant Store Manager (Bilingual-Spanish), Hospitality & Tourism , Yakima, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Inbound Customer Service (Remote)
Description: We 039 re looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients 039 (more...)
Company: Mommy Jobs Online
Location: Kennewick
Posted on: 07/17/2019

Travel Reservation Booking - Work From Home
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Kennewick
Posted on: 07/17/2019

Customer Service Lead Agent
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Customer Service Lead Agents to join our group of dedicated team members and help bring more flowers to more people The position is an entry-level (more...)
Company: Mommy Jobs Online
Location: Yakima
Posted on: 07/9/2019


Registered Nurse (RN) - Nurse Navigator at North Star Lodge
Description: At Virginia Mason Memorial, our vision is to create healthy communities one person at a time. This means that each member of our award-winning
Company: Virginia Mason Memorial
Location: Yakima
Posted on: 07/16/2019

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online (more...)
Company: Mommy Jobs Online
Location: Kennewick
Posted on: 07/13/2019

Retail Merchandiser - Part Time - Kennewick, WA
Description: ActionLink is inviting you to join our team of Electronics Retail Merchandisers br br Welcome to ActionLink's Merchandising Application Page. To help you decide if working for ActionLink is right (more...)
Company: Actionlink
Location: Kennewick
Posted on: 07/16/2019

Retail Merchandiser
Description: Calling all technology enthusiasts Want to work with the newest consumer gadgets on the market Then consider joining our specialized merchandising team Welcome to ActionLink's Merchandising Application (more...)
Company: ActionLink
Location: Kennewick
Posted on: 07/11/2019

Food Service Worker & Head Cooks
Description: Food Service Worker Head Cooks Quality Early Childhood
Company: Benton Franklin Head Start
Location: Richland
Posted on: 07/16/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Yakima
Posted on: 07/9/2019

Stay at home - Customer Service Agents
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Yakima
Posted on: 07/9/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Yakima RSS job feeds