Patient Access Representative - Float Pool
Company: Virginia Mason Memorial
Posted on: May 25, 2020
Virginia Mason Memorial is seeking remarkable, customer service
focused candidates to join our growing Patient Access Float Pool
Team. As a part of the Float Pool, you will be cross trained to
work in all areas of Patient Access such as the Emergency Room,
Emergency Room Annex as well as Admitting. The schedule for the
float pool team necessitates flexibility. As a Float Pool member,
you may be asked to cover a variety of shifts (day, evening, and
night). The ideal candidate will be comfortable working directly
with patients that are visiting the Hospital for a wide range of
injury and/or illness. Attention to detail, time management and
flexibility are key in this vital role. Does this sound like you?
Keep reading to learn more!
With continual and direct patient contact, the Patient Access
Representative performs diversified tasks and duties associated
with inpatient admissions, emergency and outpatient registrations,
cashiering and communication; discusses financial responsibility
with patients, maintains accurate patient account information and
verifies insurance. The Patient Access Representative
admits/registers patients in a timely and efficient manner using
multiple methods of communications (bedside, in-person, over the
phone, etc.), also obtains all required admission/registration
information and ensures an accurate medical record is created.
Exceptional customer service is required when interacting with all
patients, family members, and members of the health care team.
QUALIFICATIONS AND REQUIREMENTS
Education: High School Diploma or Equivalent required.
Experience: Hospital patient access or billing, medical office
receptionist, insurance office experience preferred.
Licenses/Certificates/Registration: CRCS preferred
Level of Business Knowledge/Knowledge/Skills/Abilities: Medical
terminology/Clerical/excellent Customer Service required. Knowledge
of Government Programs, insurance billing experience, and
At Virginia Mason Memorial, our vision is to "create healthy
communities one person at a time." This means that each member of
our award-winning team works to provide our patients, and their
families, with the best medical and individual care possible.
Why do we do what we do? As the region's leading health care
provider and Yakima's largest employer, we believe that by
improving health, we will transform Yakima! We work together to
demonstrate our values of Respect, Accountability, Teamwork,
Stewardship, and Innovation for everyone who walks through our
doors, patients and coworkers alike. Does this sound like the place
for you? We would love to hear from you! Come be the best of the
best with us!
We offer competitive benefits and compensation, including a
generous 401K plan, medical, dental, vision, and life insurance, an
employee wellness clinic and leadership development and
"Yakima Valley Memorial Hospital provides reasonable accommodations
to assist qualified individuals in order to perform the essential
duties/requirements their job requires. The description is intended
to provide only basic guidelines for meeting job requirements and
serves as merely a summary rather than a complete listing of
duties. Responsibilities, knowledge, skills, abilities, and working
conditions may change as needs evolve."
Keywords: Virginia Mason Memorial, Yakima , Patient Access Representative - Float Pool, Other , Yakima, Washington
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