YakimaRecruiter Since 2001
the smart solution for Yakima jobs

Virtual Tax Associate

Company: Intuit
Location: Yakima
Posted on: August 26, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers.-- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.------Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence--Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers--
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers--Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences--Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions--Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Yakima , Virtual Tax Associate, Other , Yakima, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Warehouse Assistant (Seasonal Full-Time) - with Sign-on Bonus!
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus br br Hourly pay rate: Earn 16.80/hr - 17.95/hr, plus benefits and a 1,000 sign-on bonus. br Limited-time opportunity. br br (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Amazon Shopper (Multiple Shifts Available)
Description: Warehouse and Shopper Team Members br br Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location: Kirkland, Bellevue, Redmond br Job opportunities vary by location. We update (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Amazon Prime Shopper (Multiple Shifts Available)
Description: Shopper Team Members br br Shifts: br Early Morning, Day, Evening, Weekend br br Location: Seattle, WA br Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020


Amazon Warehouse Assistant (Multiple Shifts Available)
Description: Warehouse and Shopper Team Members br br Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location: Kirkland, Bellevue, Redmond br Job opportunities vary by location. We update (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Nanny Backup Care - Hiring Now
Description: Do you love meaningful work which leaves you fulfilled at the end of the day Do you enjoy making a positive impact on people's lives Are you someone who enjoys work, but also flexibility If you answered (more...)
Company: Care.com
Location: Auburn
Posted on: 09/23/2020

Warehousing Worker - Earn $16.45/hr or more - Up to $1000 sign on Bonus + Benefits
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus br br Hourly pay rate: Earn 16.45/hr or more, plus benefits and a 1,000 sign-on bonus. br Limited-time opportunity. br br Location: (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Amazon Picker/Packer (Multiple Shifts Available)
Description: Shopper Team Members br br Shifts: br Early Morning, Day, Evening, Weekend br br Location: Seattle, WA br Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts.
Company: o'reilly automotive
Location: Richland
Posted on: 09/23/2020

Warehouse Operator - Earn $16.45/hr or more - with Sign-on Bonus + Benefits
Description: Seasonal Full-time Warehouse Team Member - 1000 sign-on bonus br br Hourly pay rate: Earn 16.45/hr or more, plus benefits and a 1,000 sign-on bonus. br Limited-time opportunity. br br Location: (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Amazon Warehouse Operator (Multiple Shifts Available)
Description: Warehouse and Shopper Team Members br br Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location: Kirkland, Bellevue, Redmond br Job opportunities vary by location. We update (more...)
Company: Amazon
Location: Auburn
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Yakima RSS job feeds