Referral Coordinator
Company: Yakima Valley Memorial Hospital
Location: Yakima
Posted on: April 4, 2021
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Job Description:
ROLE SUMMARY The Referral Coordinator executes patient insurance
referrals, consultations, and diagnostic procedures relating to the
clinic. # ESSENTIAL RESPONSIBILITIES Schedules consultation and
diagnostic appointments for patients per provider/assistant request
and documents necessary information. Completes requested forms for
Medicare, the Department of Health, Social Services, Insurance, and
specialty offices. Obtain insurance authorization for appointments.
Contact patients to provide appointment date, time, location and
preparation information for appointment. Answers questions
regarding patient appointments and testing. Answers telephone,
screens calls, takes messages, and provides information to patients
about the referral process. Exemplifies excellent customer service
with patients, visitors, and other employees. Demonstrates
courtesy, friendliness, helpfulness, and respect. Maintains and
ensures patient privacy and confidentiality. # QUALIFICATIONS AND
REQUIREMENTS Education: High School diploma or GED equivalent
required. Experience: #One year experience in the medical or health
insurance field preferred. # # ABOUT US: Yakima Valley Memorial
(YVM) is a 256-bed acute-care, not-for-profit community hospital
that has served Central Washington#s Yakima Valley for 70 years.
YVM also includes a multispecialty team of more than 300 physicians
and 20+ primary care and specialty care locations. Specialty care
services include cardiac care, a continuum of cancer care, hospice
care, and advanced services for children with special health care
needs. We offer a comprehensive benefit plan including medical,
dental, and vision coverage; plus we have a generous 401K plan
(with an employer contribution!), competitive compensation, and a
diverse workforce that is passionate about patient care. At YVM, we
know the best care is provided by employees who are well-supported.
As the region#s leading health care provider and Yakima#s largest
employer, we believe that by inspiring people to thrive, we can
transform lives. Our vision at YVM is creating healthy communities
one person at a time. With such an important goal, we work together
to demonstrate our values of Respect, Accountability, Teamwork,
Stewardship, and Innovation for everyone who walks through our
doors, patients and coworkers alike. We would love to hear from
you! # #Yakima Valley Memorial provides reasonable accommodations
to assist qualified individuals in order to perform the essential
duties/requirements their job requires. The description is intended
to provide only basic guidelines for meeting job requirements and
serves as merely a summary rather than a complete listing of
duties. Responsibilities, knowledge, skills, abilities, and working
conditions may change as needs evolve. This job description does
not constitute a contract as employment is at will.# ROLE SUMMARY
The Referral Coordinator executes patient insurance referrals,
consultations, and diagnostic procedures relating to the clinic.
ESSENTIAL RESPONSIBILITIES Schedules consultation and diagnostic
appointments for patients per provider/assistant request and
documents necessary information. Completes requested forms for
Medicare, the Department of Health, Social Services, Insurance, and
specialty offices. Obtain insurance authorization for appointments.
Contact patients to provide appointment date, time, location and
preparation information for appointment. Answers questions
regarding patient appointments and testing. Answers telephone,
screens calls, takes messages, and provides information to patients
about the referral process. Exemplifies excellent customer service
with patients, visitors, and other employees. Demonstrates
courtesy, friendliness, helpfulness, and respect. Maintains and
ensures patient privacy and confidentiality. QUALIFICATIONS AND
REQUIREMENTS Education: High School diploma or GED equivalent
required. Experience: One year experience in the medical or health
insurance field preferred. ABOUT US: Yakima Valley Memorial (YVM)
is a 256-bed acute-care, not-for-profit community hospital that has
served Central Washington's Yakima Valley for 70 years. YVM also
includes a multispecialty team of more than 300 physicians and 20+
primary care and specialty care locations. Specialty care services
include cardiac care, a continuum of cancer care, hospice care, and
advanced services for children with special health care needs. We
offer a comprehensive benefit plan including medical, dental, and
vision coverage; plus we have a generous 401K plan (with an
employer contribution!), competitive compensation, and a diverse
workforce that is passionate about patient care. At YVM, we know
the best care is provided by employees who are well-supported. As
the region's leading health care provider and Yakima's largest
employer, we believe that by inspiring people to thrive, we can
transform lives. Our vision at YVM is creating healthy communities
one person at a time. With such an important goal, we work together
to demonstrate our values of Respect, Accountability, Teamwork,
Stewardship, and Innovation for everyone who walks through our
doors, patients and coworkers alike. We would love to hear from
you! "Yakima Valley Memorial provides reasonable accommodations to
assist qualified individuals in order to perform the essential
duties/requirements their job requires. The description is intended
to provide only basic guidelines for meeting job requirements and
serves as merely a summary rather than a complete listing of
duties. Responsibilities, knowledge, skills, abilities, and working
conditions may change as needs evolve. This job description does
not constitute a contract as employment is at will."
Keywords: Yakima Valley Memorial Hospital, Yakima , Referral Coordinator, Other , Yakima, Washington
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