Referral Coordinator

Company: Yakima Valley Memorial Hospital
Location: Yakima
Posted on: April 4, 2021

Job Description:

ROLE SUMMARY The Referral Coordinator executes patient insurance referrals, consultations, and diagnostic procedures relating to the clinic. # ESSENTIAL RESPONSIBILITIES Schedules consultation and diagnostic appointments for patients per provider/assistant request and documents necessary information. Completes requested forms for Medicare, the Department of Health, Social Services, Insurance, and specialty offices. Obtain insurance authorization for appointments. Contact patients to provide appointment date, time, location and preparation information for appointment. Answers questions regarding patient appointments and testing. Answers telephone, screens calls, takes messages, and provides information to patients about the referral process. Exemplifies excellent customer service with patients, visitors, and other employees. Demonstrates courtesy, friendliness, helpfulness, and respect. Maintains and ensures patient privacy and confidentiality. # QUALIFICATIONS AND REQUIREMENTS Education: High School diploma or GED equivalent required. Experience: #One year experience in the medical or health insurance field preferred. # # ABOUT US: Yakima Valley Memorial (YVM) is a 256-bed acute-care, not-for-profit community hospital that has served Central Washington#s Yakima Valley for 70 years. YVM also includes a multispecialty team of more than 300 physicians and 20+ primary care and specialty care locations. Specialty care services include cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs. We offer a comprehensive benefit plan including medical, dental, and vision coverage; plus we have a generous 401K plan (with an employer contribution!), competitive compensation, and a diverse workforce that is passionate about patient care. At YVM, we know the best care is provided by employees who are well-supported. As the region#s leading health care provider and Yakima#s largest employer, we believe that by inspiring people to thrive, we can transform lives. Our vision at YVM is creating healthy communities one person at a time. With such an important goal, we work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you! # #Yakima Valley Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will.# ROLE SUMMARY The Referral Coordinator executes patient insurance referrals, consultations, and diagnostic procedures relating to the clinic. ESSENTIAL RESPONSIBILITIES Schedules consultation and diagnostic appointments for patients per provider/assistant request and documents necessary information. Completes requested forms for Medicare, the Department of Health, Social Services, Insurance, and specialty offices. Obtain insurance authorization for appointments. Contact patients to provide appointment date, time, location and preparation information for appointment. Answers questions regarding patient appointments and testing. Answers telephone, screens calls, takes messages, and provides information to patients about the referral process. Exemplifies excellent customer service with patients, visitors, and other employees. Demonstrates courtesy, friendliness, helpfulness, and respect. Maintains and ensures patient privacy and confidentiality. QUALIFICATIONS AND REQUIREMENTS Education: High School diploma or GED equivalent required. Experience: One year experience in the medical or health insurance field preferred. ABOUT US: Yakima Valley Memorial (YVM) is a 256-bed acute-care, not-for-profit community hospital that has served Central Washington's Yakima Valley for 70 years. YVM also includes a multispecialty team of more than 300 physicians and 20+ primary care and specialty care locations. Specialty care services include cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs. We offer a comprehensive benefit plan including medical, dental, and vision coverage; plus we have a generous 401K plan (with an employer contribution!), competitive compensation, and a diverse workforce that is passionate about patient care. At YVM, we know the best care is provided by employees who are well-supported. As the region's leading health care provider and Yakima's largest employer, we believe that by inspiring people to thrive, we can transform lives. Our vision at YVM is creating healthy communities one person at a time. With such an important goal, we work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you! "Yakima Valley Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will."

Keywords: Yakima Valley Memorial Hospital, Yakima , Referral Coordinator, Other , Yakima, Washington