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Front Desk Receptionist/UA Tech

Company: YAKIMA VALLEY COUNCIL ON ALCOHOLISM
Location: Yakima
Posted on: May 3, 2021

Job Description:

Job DetailsJob LocationTriumph Treatment Services - Yakima, WAPosition TypeFull TimeEducation LevelHigh School Diploma or GEDJob ShiftDayJob CategoryGeneral BusinessJOB DESCRIPTIONThe Front Desk Receptionist / UA Technician answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for every department within the company to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.The ideal candidate for this position has a high school diploma or GED, a working knowledge of the industry, strong administrative and organizational skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.RESPONSIBILITIES *Greets all customers in a warm, sincere, and helpful mannerDirects customers to the appropriate department or point-of-contactManages inbound phone inquiries and routes calls accordinglyCoordinates questions and issues with the appropriate department personnelProvides administrative assistance as neededManages all required paperwork and records and prepares documentation (forms, reports, etc.) when neededOther duties as assignedQUALIFICATIONS & BENEFITSQUALIFICATIONS *High school diploma or GED requiredPrevious customer service or related experience preferredExcellent telephone skillsExcellent computer and Microsoft Office skillsExcellent interpersonal skills to interact professionally with customers, vendors, and staffBENEFITS *Direct DepositUniforms ProvidedTuition ReimbursementEmployee Assistance ProgramRecruiting Referral Bonus ProgramFlexible ScheduleEmployee DiscountsCell Phone StipendBalanced Work-Life Company CultureBusiness CardsFree ParkingSigning Bonus IncentiveDental InsuranceLife InsuranceMedical InsuranceVision InsuranceBereavement LeaveFamily and Medical LeaveHolidaysPaid Jury DutySick TimeVacation

Keywords: YAKIMA VALLEY COUNCIL ON ALCOHOLISM, Yakima , Front Desk Receptionist/UA Tech, Other , Yakima, Washington

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