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Computer Assistant

Company: Department Of Agriculture
Location: Moses Lake
Posted on: June 8, 2021

Job Description:

  • Duties

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Duties

Summary

These positions are within the Forest Service's Chief Information Office (CIO) and provide onsite support for a Forest Service (FS) Job Corps Civilian Conservation Center (JCCC) to include computer technical support for monitoring the operation of small networked systems, end-user support and business management.

For additional information, please contact David Gonzalez at (303) 275-5928 or david.gonzalez2@usda.gov, or Charles Brown at (828) 497-8000 or Charles.Brown2@usda.gov.

Learn more about this agency

Responsibilities

  • Diagnosing and resolving routine problems for a wide variety of applications, operating systems, proposals, and equipment.
  • Responding to problems based on a user and/or management-initiated request made in person, by telephone or by email.
  • Providing local IT User Support and adherence to the required security procedures and safeguards.
  • Applying rules and procedures for strict adherence ensuring compatibility with existing systems and other system interfaces and testing for system malfunctions.

Travel Required

Occasional travel - Occasional overnight travel may be required one or two times per year for training.

Supervisory status

No

Promotion Potential

None

  • Job family (Series)

0335 Computer Clerk And Assistant

  • Requirements

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Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National.
  • Males born after 12-31-59 must be registered for Selective Service or exempt.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Successful completion of one-year probationary period, unless previously served.
  • Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.

Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements.

Specialized Experience Requirement:

For the GS-08: You must have one year specialized experience equivalent to the GS-07 in the Federal service. Specialized experience is defined as two or more of the following: providing technical support for a wide variety of computer software and hardware; and/or submitting requests for creating/deleting/modifying of employee profiles and user access; and/or utilizing a variety of resources to identify, research, and resolve technical problems or errors.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for specialized experience.

Keywords: Department Of Agriculture, Yakima , Computer Assistant, Other , Moses Lake, Washington

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