is seeking a Medical Billing Support professional with outstanding
customer service skills for a full time position. We are looking
for a candidate with customer service experience and a
willingness to support the needs of both our internal and external
customers as well as the goals of the job and the team.
In this role, you
will provide prompt and courteous service to clients and patients
in the areas of billing, payment posting, and customer service,
perform data entry to accurately post payments and information to
patient and client accounts and adhere to HIPAA policies to assure
patient confidentiality. You will also ensure optimal and timely
reimbursement from third party payers, be responsible for Accounts
Receivable goals and denial management and perform retrospective
analytics and data mining of information from billing
Duties and Responsibilities include the
- Perform data entry
and efficiently utilize laboratory billing software programs as
well as payer eligibility programs, etc.
- Accurately post
payments to patient and client accounts; balancing and
exceptional service by telephone, e-mail and in person to external
(patients, clients) and internal (other departments, lab sites,
- Understand basics
of HCFA professional billing and reimbursement from insurance
companies, CPT and ICD-10 coding, patient billing and
- Understand and
adhere to HIPAA, HITECH and Medicare compliance, policies,
procedures and regulations.
- Understand and
maintain knowledge of insurance billing policies.
- Work assigned past
due accounts and make collection calls.
- Develop and
document procedures as needed for new workflow
- Analyze processes
that impact accounts receivable and recommend
- Follow all
established quality protocols.
- Perform other work
related duties as assigned.
diploma or general equivalency diploma (GED).
and experience with Business Math; Excellent Customer Service
skills; basic keyboard and computer skills; accurate data
Training: We offer
hands on individual training with a mentoring program to continue
organization's mission, vision, and values by exhibiting an ongoing
commitment to the highest standards in all phases of operations.
Assume service-oriented attitude to gain a sense of pride and
accomplishment. Accepts the team approach with dedication and
commitment towards all work performed.
Life at Adaugeo Healthcare
We are a devoted team of professionals, working cohesively to build
on our expertise as a work family since 2007. With a vibrant
work culture focused on continually improving people and processes,
our curiosity, persistence and positive attitudes are core
strengths. We offer a comprehensive benefits package and an
ever-evolving learning and development program to foster career and
personal growth. We truly value our employees.
Solutions is part of a family owned and operated healthcare
organization, providing collaborative support and corporate
oversight to our family of companies. We are committed to
operational excellence and cost-efficient administrative, technical
and management services, including:
- Accounting and
- Billing and
- Credentialing and
- Data Science and
- Human Resources
- Purchasing and
- Recruiting and
Our family of
companies also includes Praxis Health, the largest independent
medical group in Oregon, and Interpath Laboratory, Inc., the
Northwest’s leading, innovative clinical and anatomic medical
laboratory with over 90 locations across Oregon, Washington, and
Idaho. Our organization has over 50 years of proven success as a
multi-specialty healthcare delivery system, thanks to our amazing
people who contribute passion, dedication and ingenuity every
day. It’s because of our people that we believe in putting
for office machine operation including computer and calculator;
stooping, bending to handle files and supplies, sitting for
extended periods of time. The employee must regularly lift and/or
move up to 10 pounds, frequently life and/or move up to 25 pounds
and occasionally life and/or move up to 50 pounds. Stress can be
triggered by multiple staff demands and deadlines.
Work is performed
in an office environment. Involves frequent contact with
Solutions is an Equal Opportunity Employer and provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local