The Health Services Director oversees the health services
department and ensures resident care needs are met by coordinating
resident care, managing health services systems, and providing
supervision to health services team members. Promotes a positive
physical and psychosocial environment for the residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Creates a resident-centered approach to the planning and
delivery of services to residents, supporting residents’ rights to
participate in decision-making and treating residents with dignity
2. Performs assessments on health, functional and psychosocial
status of residents. Participates in the development of
individualized service plans. Proactively manages care and services
for each resident, maximizing the resident’s opportunity to remain
in the assisted living environment. Problem-solves as part of the
management team to case manage and meet the needs of residents.
3. Assesses or evaluates residents with reported changes of
condition. Provides team member direction, service planning, and
coordination of care to meet the residents changing needs.
4. Collaborates with the management team on the move in of
prospective residents, taking into consideration the needs of the
prospective resident, current community acuity, and staffing
levels. Provides in-person pre-move in assessments, if
5. Ensures that resident care needs are met by coordinating
services with other professionals, including physicians, discharge
planners, nurses, home health agency staff, case managers, hospice,
and state agency personnel. Oversees the arrangement of ancillary
services such as pharmacy, podiatry, lab, and x-ray as needed.
6. Communicates regularly with residents’ families regarding
health care needs. Provides education and support to residents and
7. Provides supervision and training to health services team
members including personal care and medication management. Manages
the delegation of nursing tasks as allowed under applicable state
nursing laws and practice acts.
8. Partners in the investigation and root cause analysis of
incidents. Collaborates with the management team on the development
and implementation of appropriate interventions.
9. Oversees the documentation and communication of resident care
and services. Ensures resident records are completed in a timely
manner and maintained according to company policies and state
10. Assists in the management of Infection Control. Provides
training to staff on infection control practices, investigates, and
reports incidents of infection and tracks infection data.
11. Manages and oversees health services systems. Maintains
up-to-date knowledge of all rules, regulations and policies
pertaining to resident care. Stays informed of industry and health
care trends and standards, applying new knowledge to meet the
changing needs of residents.
12. Provides on-call support and phone triage for team members’
questions regarding resident concerns.
13. Participates in leadership team by actively contributing in
decision making, incident follow up, building and company-wide
initiatives and attending leadership team meetings such as daily
stand up, Systems Monitoring and Resident Tracking (SMART), Quality
Assurance Performance Improvement (QAPI), and other meetings as
14. Acts as an ambassador of Prestige by representing the
community in a positive manner to outside agencies and
participating in community events and social functions.
15. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment,
2. Supports a dignified and caring atmosphere with residents,
residents’ families, visitors, and staff.
3. Protects privacy and confidentiality of information
pertaining to residents, team members, the
department/center/community, and company information and
4. Maintains a safe and secure working environment and practices
safe working habits.
QUALIFICATIONS AND EXPERIENCE
Must have a current, unencumbered LPN/LVN or RN license in the
state you are practicing. RN strongly preferred. Experience in
geriatric nursing, medication administration, case management,
training/staff development, budgets, and team management
LPN/LVN, RN, Associate Degree in Nursing, or Bachelor of Science
EOE/M/F/VETS/DISABLED – At Prestige Care/Prestige Senior Living,
it is our promise to personally touch lives every day. It is a
philosophy of caring based on our core values of integrity, trust,
commitment, and respect, that are at the center of all that we do.
We are committed to a diverse and inclusive workforce that
represents all of us, coming from different experiences, cultures,
backgrounds, and viewpoints. Inclusion is the way we treat and
perceive what makes us different, and we use that as a strength, to
love and serve those in their time of need.
Information About Prestige Senior Living at Hearthstone
Located at 802 East Mountain View Ave. in Ellensburg,
Washington, Prestige Senior Living at Hearthstone has 49 apartments
of assisted living, as well as 41 units of independent living
If you are looking for the highest quality of healthcare
communities or care centers, you won’t find anyone better in the
local area. Hearthstone is known only for their high performance
locally (we won “Best of Kittitas Valley” in 2019 and 2020) and
also enjoyed a deficiency-free survey in 2019, a designation that
is quite challenging to obtain, but also shows strong commitment to
health care excellence. Also, we were one of only a small handful
of care centers and communities in the entire state of Washington
to achieve the American Health Care Association’s “Bronze” quality
care awards. We were the first assisted living in Kittitas County,
and the only one to offer independent living.
While our community isn’t the newest community in the area, you
would enjoy a strong family-like culture where everyone is known by
first name, and a work environment that is homey, far from sterile
or uptight. Here, you can bring your whole self to work to love and
serve our seniors. There is a true team-like aura at Prestige
Senior Living at Hearthstone, where we laugh and get to do what we
love every day.
If working in a home-like setting, with a strong team
atmosphere, and with a national award-winning employer that has a
great promote-from-within culture, then Prestige Senior Living at
is the place for you.
Who Is Prestige Care?
Prestige Care is a family of over 75 skilled nursing +
post-acute care centers, as well as assisted living and memory care
communities in 8 Western states. We are an organization of over
5,000 team members who serve thousands of residents, where we have
the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and
respect that guide everything that we do. With a strong commitment
to career development and advancement, Prestige Care is a employer
that can help you achieve your career goals and objectives. With a
healthcare career at Prestige Care, you will enjoy a collaborative,
team-oriented environment where your work truly matters at the end
of every day.