Tumble Creek Player Services

Company: Lowe Enterprises
Location: Cle Elum
Posted on: August 7, 2022

Job Description:

Job Overview

The primary responsibility for this position is to professionally assist in the administration of services to Tumble Creek Club members, their families and guests and any potential members that visit the facilities. Participate as a member of the Tumble Creek team in building teamwork, effectiveness of services and the overall character of the Tumble Creek experience.

Essential Functions

* Provide the highest level of customer service to all of our members and guests;
* Greet all customers in bag drop area. Unload clubs, clean and place in bag drop area or cart. When play is complete bring them to bag drop area;
* Greet all customers as they finish. Wipe down clubs and load them into their cars;
* Clean carts when they return. Check for damages, if a cart is damaged, report cart number and damage immediately to the Golf Shop;
* Make sure all carts are accounted for and plugged in before locking up, as well as making sure grounds area is clean and ready for next day's operations;
* Keep range and practice area clean of golf balls, baskets, trash and trees;
* Pick the driving range thoroughly everyday, including the rough;
* Wash golf balls, supply clean golf balls to ball machine. Clean machine and surrounding areas;
* Clean and organize rental clubs, report any missing or damaged clubs immediately to Head or Assistant Professional;
* Keep back room and cart area neat and clean;
* Continually supply carts to the staging area. Make sure all carts have a pencil and scorecard;
* Check with the golf shop when all duties are finished for any other tasks that could be done;
* If on duty when closing; all rental sets, clubs, and carts must be returned to the shop and locked up, before leaving property;
* Comply with Company grooming and uniform policy;
* Comply with all Company policies, procedures and safety regulations;
* When leaving in evening, make sure golf shop and cart storage facility is secured.
* Other duties as assigned.

Qualifications

* Ability to engage and communicate with guests and associates alike;
* Ability to work well with others;
* Strong attention to detail;
* Valid WA drivers license and ability to drive large vehicle;
* Good communication skills;
* Must maintain clean, neat appearance and be organized;
* Ability to work effectively in high impact customer situations;
* Must be able to work flexible hours and days including weekends, holidays and variable shift times.

Keywords: Lowe Enterprises, Yakima , Tumble Creek Player Services, Other , Cle Elum, Washington