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Ticket Checking Supervisor - Starting at $24/hr!

Company: Crystal Mountain Ski Resort
Location: Winthrop
Posted on: September 21, 2022

Job Description:

Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA Position Title:Ticket Checking SupervisorBusiness Unit:Mountain OperationsPosition Reports to:Lift Operations ManagerPositions Reporting to this Role:Ticket CheckersLocation:Crystal Mountain,Washington________________________________________ESSENTIAL DUTIES-Develops, conducts, and documents training of staff.Manages staff to employee appearance and conducts standards.Observes, coaches and counsels staff on Ticket Checking Service and Safety Guidelines.Creates a fun, team-oriented atmosphere while adhering to guest and employee safety guidelines.Assists in meeting or exceeding Ticket Checking budget goals.Completion of Ticket Checking payroll through the supervision of timecards, schedules and attendance as well as manual data entry into payroll system, editing and approval of hours worked.Helping employees with payroll, scheduling, and other work-related issues.Manage employee performance in the Ticket Checking department, including but not limited to rewards and recognition, performance evaluations and disciplinary actions.Interview and select Ticket Checking team members for each operational season and as turnover requires.Ability to defuse tense situationsWell versed and clearly understands all ticketing products and scanner operationThis job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.KNOWLEDGE, SKILL AND ABILITY REQUIREMENTSManagement or Supervisory Experiencerequired, preferably in Ski Resort TicketServicesbut not required.Must be 18 or olderSki/Snowboard skills of intermediate or betterClear and concise verbal and written communication skillsExcellent customer service skillsMust be self-motivated and able to maximize use of time and resourcesPHYSICAL DEMANDS AND WORKING CONDITIONSThis positionis requiredto work evenings, weekends and holidays while in operation.Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.Ability to work for extended periods of time sitting, standing, bending, reaching, and speaking on a constant basis.Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.Working outside in various extreme cold weather conditions for long periods of timeTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonableaccommodationwill be made to enable qualified individuals with disabilities to perform the essential functions.An Equal Opportunity Employer Required

Job Industries
  • Hotel & Hospitality

Keywords: Crystal Mountain Ski Resort, Yakima , Ticket Checking Supervisor - Starting at $24/hr!, Other , Winthrop, Washington

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