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Corporate Communications Specialist

Company: Multicare - Yakima Memorial Hospital
Location: Yakima
Posted on: March 19, 2023

Job Description:

All staff members at Yakima Valley Memorial must be in compliance with our Vaccination Policy, which includes the COVID-19 (SARS-CoV-2) vaccine, by their first day of employment.

Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.


The Corporate Communications Specialist serves as a subject matter expert and provides internal and external communication consultation and support for high-level internal groups and senior leadership system-wide to include senior executives and business unit leaders. The incumbent forges business partnerships to produce, create and execute comprehensive communication strategies to strengthen employee and physician engagement, engage and inform audiences and protect MultiCare Health System and MultiCare Yakima Valley Memorial's (MYVM) reputation. Uses excellent communication instincts to craft effective and compelling messages/materials in a variety of mediums and participate in ongoing short and long-range communication planning.


Demonstrates behaviors which contribute to the growth and achievement of MultiCare Yakima Valley Memorial's mission and fiscal health:

Is respectful of all people, internally and externally, to establish positive relationships;
Demonstrates properly placed accountability for performance and organizational commitments;
Increases effectiveness through collaboration and a high degree of teamwork;
Practices intentional stewardship by careful and trustworthy use of resources and relationships;
Promotes growth and change management by focusing on innovation to provide high quality service and results.


Develops and manages public relations and strategic communications initiatives to support business objectives for MYVM with a focus on community engagement and reputation issues.
Develops and implement strategic communications plans, including public relations, executive positioning and internal communications to effectively communicate MYVM's position.
Works with executives and other team members, providing strategic support and mentoring on media and public relations strategies as necessary.
Trains executives and other leaders on effective team and one-on-one communication in support of business objectives.
Develops strategies and tactics that proactively address MYVM's reputation issues.
Uses communications expertise in positioning and messaging to support company growth and retention objectives.
Distills complex information and effectively communicates messaging and ideas in written and verbal format for stakeholders.
Writes compelling editorial content to support the communications strategy.
Strengthens employee and physician engagement through the development of creative, informative and effective communications.
Contributes to the overall success of employee and physician communications strategies, content development and innovative delivery.
Adheres to MHS Attendance and Punctuality Policy and Procedure standards, and maintains reliable attendance.
Contributes to the success of the organization by meeting organizational competency expectations and core values (respect, integrity, stewardship, excellence, collaboration and kindness), continuously learning, and by performing other duties as needed or assigned.
Demonstrates the ability to simultaneously manage multiple, complex communications projects in varying stages of development.
Comfortably works with key executives and stakeholders to create messaging that effectively represents their objective.
Demonstrates proficiency in all channels of communication to include email, social media and websites.
Maintains strong organizational skills, idea driven. Utilizes history of anticipating issues and demonstrates the skills to be strategic, proactive and assertive.
Remains an exceptional communicator with strong ability to listen actively and respond to fellow employees, physicians, clinical staff and executives in a timely, sensitive and competent manner.
Demonstrates strong interpersonal skills.
Skilled in decision making and assessing alternatives.
Excellent interviewing skills.
Deep experience in curating and developing content including grammar, spelling and formatting.
Maintains the ability to work independently, take initiative and work efficiently under pressure.


Education: Bachelor's degree in Communication, Journalism or related field of study required.

Experience: Minimum of seven years of experience producing (writing and editing) communication content and materials required. Experience working with executives and key stakeholders to support communication needs required. Proficient in Microsoft Office Suite required. Working knowledge of social media channels including Facebook, Twitter and Instagram required. Working knowledge of the healthcare industry issues and trends preferred.

Licenses/Certificates/Registration: N/A


Yakima Valley Memorial (YVM) is primarily a 256-bed acute-care, not-for-profit community hospital that has served Central Washington's Yakima Valley for 70 years. YVM extends beyond the existence of a community hospital, including a multispecialty team of more than 200 physicians and 20+ primary care and specialty care locations. Specialty care services include cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs.

As the region's leading health care provider and Yakima's largest employer, we believe that by improving health, we can transform Yakima! Our vision at YVM is creating healthy communities one person at a time. With such an important vision, our diverse workforce bands together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike.

We believe that the way we treat our patients, and our fellow employees is a vital part of the job we do every day. Together, we can create loyal, enduring partnerships with our patients, our community, and one another; while staying focused on improving the quality of life for our patients and the overall quality of the organization. At Yakima Valley Memorial, we listen to staff ideas and empower them to innovate and create changes.

At YVM, we are committed to establishing a diverse and encouraging workplace that supports all employees, appreciating their unique backgrounds and experiences. We believe our culture enables us to meet our mission and values while serving patients, current employees, and any prospective employees in the Yakima Valley. We hope you join us in our passion for delivering remarkable patient care and on what's most important to us - making you better so our patients get better.


At YVM, we know the best care is provided by employees who are well-supported. We recognize that our staff is our most valuable resource! We are proud to offer all employees an excellent Total Rewards Package that is well-rounded in the elements that matter to you and your family. Our goal is to attract, retain, and motivate high-quality staff members to continue contributing to patient care locally in the Yakima Valley. These offerings include:


We offer comprehensive medical, dental and vision plans to meet the needs of you and your family. Benefits include:

Offerings of two (2) medical plans covering a range of providers and services within the Yakima Valley and beyond
Saving and spending accounts to set money aside tax-free for health care and dependent care expenses, including a Health Savings Plan (HSA) that ranks above all Health Care 500+ and Fortune Best Benchmarks with a generous employer contribution
Access to virtual care
Variety of wellbeing programs, resources and initiatives


Retirement Plans: We offer pre-tax and Roth voluntary 401k programs for employees to contribute into. In addition to your contributions, after one year of employment we offer a generous double match which consists of the following:

We will match on your 401k deferrals, assuming a minimum contribution.
We will contribute a flat percentage of your eligible income into your 401k account. All contributions are 100% employee vested immediately.

A competitive compensation program: A market-driven compensation program that rewards employees for their experience -- with potential opportunities for degree and certification pay, recognizing employees for their skills and initiative to grow. Opportunities are offered for performance-based bonuses to reward the dedication and innovation of our staff and leaders.
Additional perks that inspire our employees to thrive, grow, and be well, including:

A generous Employee Assistance Program
On-Site Employee Health Clinic
Fitness and wellness Partnerships
A Tuition reimbursement program
On-Site Childcare

At YVM, we:

Improve the patient experience of care, the health of our community, and the work life of our team members, all while reducing the cost of health care
Provide culturally compassionate healthcare to all patients
Drive toward better healthcare outcomes and experiences
Aim to be proactive and agile as the healthcare industry changes

Our core purpose is to inspire people to thrive! Please join us as we create a healthy Yakima, one person at a time.

"Yakima Valley Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will."


Keywords: Multicare - Yakima Memorial Hospital, Yakima , Corporate Communications Specialist, Other , Yakima, Washington

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