Patient Benefits Coordinator
Company: Yakima Valley Farm Workers Clinic
Location: Cowiche
Posted on: April 15, 2024
Job Description:
Join our team as a Patient Benefits Coordinator at West Valley
Family Health in Yakima, WA, and be part of a healthcare
organization that believes in making a difference beyond medical
care! At Yakima Valley Farm Workers Clinic, we value inclusivity
and are more than just a job we are a community committed to the
well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+
clinics across Washington and Oregon, we offer a wide range of
services such as medical, dental, pharmacy, orthodontia,
nutritional counseling, autism screening, and behavioral health.
Our holistic model also extends assistance to shelter, energy,
weatherization, HIV and AIDS counseling, home visits, and mobile
medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and "
YVFWC - And then we grew , " for a glimpse into our dedication to
our communities, health, and families.
What We Offer
- $17.98 -$22.02/hour DOE with ability to go higher for highly
experienced candidates.
- Additional pay for your bilingual skills.
- 100% employer-paid health insurance for employees including
Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing,
403(b) retirement plan, generous paid time off, paid holidays, and
more.
Essential Functions/Responsibilities/Duties
- Answers the phone, transfers calls and takes messages as needed
for the clinic.
- Greets patients and maintains patient and visitor log. Notifies
appropriate person of the patient s arrival. Provides translation
services as needed to patients.
- Ensures accurate and complete data and forms are collected for
all patients. Creates and maintains patient charts, registers new
patients and updates patient data in the computer.
- Schedules patient appointments according to scheduling
guidelines, appointment type, and time needed. Notifies appropriate
Provider of all patient no-shows and cancellations. Adjusts and
updates the schedule for cancellations, new patients and recall
appointments.
- Verifies patient s insurance eligibility and obtains and files
insurance documentation. Assists patients with questions regarding
insurance plans as needed.
- Reviews and responds to patients questions in person, via
phone, and patient portal systems.
- Performs routine billing functions such as posting patient
encounters, billing insurance companies, encouraging payment,
taking payments and generating end-of-day reports.
- Reviews cash box receipts and reconciles cash box daily.
- Manages the Referral Process, working on referrals from
inception through completion.
- Manages the recall process to include follow-up communication
to patients for routine preventative care, treatment plan
completion, and other appointments as needed.
- Ensures that clinic generated documents are sent to the Health
Information department and office related clinic documents are
filed in the patient s record.
- Creates treatment plan estimates, reviews estimates with the
patient, and collects upfront fees.
- Performs other duties as assigned.
Qualifications
- Education: High School Diploma or General Education Diploma
(GED).
- Experience: One year's experience in a clinic, optometry or
dental office preferred.
- Knowledge/Skills/Abilities Required or Preferred: Bilingual
(English/Spanish) required. Must demonstrate the ability to
communicate at level 9 on the language proficiency scale to receive
bilingual differential pay. Ability to prioritize work and handle a
variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a
professional manner. Basic proficiency with a variety of computer
programs including Microsoft Outlook, Word and Excel. Basic
knowledge of medical terminology and healthcare billing insurance
preferred. Ability to deliver outstanding customer service.
Our mission celebrates diversity. We are committed to
equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this
opportunity!
Keywords: Yakima Valley Farm Workers Clinic, Yakima , Patient Benefits Coordinator, Other , Cowiche, Washington
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