Circular Center Data Center Inventory & Asset Technician I
Company: Microsoft Corporation
Posted on: November 16, 2023
As a Microsoft Circular Data Center Inventory & Asset Technician
(CC DIAT), you will perform destruction of data bearing devices
(DBDs) and harvest parts and components of decommissioned devices
per procedure. You will also perform cycle audits, execute
incoming/outgoing deliveries, coordinate security escorts for
third-party vendors , and document inbound and outbound deliveries
as instructed by management. You will initiate warranty claims and
process returns on failed equipment. This opportunity will allow
you to build working knowledge of inventory management principles,
warranty process management, data bearing device destruction, and
advance your career in the process.
Microsofts Cloud Operations & Innovation (CO+I) is the engine that
powers our cloud services. As a Circular Data Center Inventory &
Asset Technician, you will perform a key role in delivering the
core infrastructure and foundational technologies for Microsoft's
online services including Bing, Office 365, Xbox, OneDrive, and the
Microsoft Azure platform. As a group, CO+I is focused on the
personal and professional development of all employees and offers
training and opportunities including Career Rotation Programs,
Diversity & Inclusion trainings and events, and Our infrastructure
is comprised of a large global portfolio of more than 200 data
centers in 32 countries and millions of servers. Our foundation is
built upon and managed by a team of subject matter experts working
to support services for more than 1 billion customers and 20
million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront
of our data center design and operations, we continue to grow and
evolve as we meet the ever-changing business demands that hold
Microsoft as a world-class cloud provider.
Microsofts mission is to empower every person and every
organization on the planet to achieve more. As employees we come
together with a growth mindset, innovate to empower others, and
collaborate to realize our shared goals. Each day we build on our
values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and
- Complies with security and data management policies. Escalates
any security or safety incidents. Coordinates with security escorts
for third-party vendors. Engages in Task Hazard Analysis (THA)
consistently for every task to be performed and ensures sign off
from appropriate person for any related risks.
Tactical Shift Management
- Performs assigned tasks and escalates issues during high-volume
work activity or escalation-based situations. Seeks guidance from
management before proceeding with the next step of a process.
Inbound and Outbound Logistics
- Performs data entry to document inbound and outbound packages.
Executes incoming/outgoing deliveries as instructed by management
(e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS]
activities). Ensures accurate documentation of incoming and
outgoing deliveries as well as records. Applies appropriate customs
documentations and standards for outbound packages.
- Maintains a focus to understand the impact of their work when
completing tickets and assigned Inventory and Asset Management
(IAM) tasks. Ensures IAM tasks are completed accurately as
requested, as well as meet company and industry standards and
policies. Becomes familiar with guidelines set by the Microsoft
contractual agreements with suppliers and maintains a customer
focus. Recognizes potential stakeholder impact of external and
internal events and issues, communicates potential impact, and
plans for impact accordingly.
- Develops working knowledge of stock control and inventory
management practices and procedures. Performs cycle audits and data
corrections to ensure all inventory controls are met. Helps
reconcile inventory discrepancies and report discrepancies. Ensures
detailed physical inventory tracking and staging. Performs material
movement, including shipping/receiving and inventory management per
Warranty Process Management
- Engages supplier to initiate warranty claim when automation is
not available and processes the orders. Processes failed vendor
hardware devices using online/other tools, including information
processing, packaging, shipment, and receipt of return for Return
Merchandise Authorization (RMA) devices. Follows all Service Level
Agreements (SLAs) related to RMA warranty process.
Data Bearing Device (DBD) Destruction
- Performs destruction of data bearing devices (DBD) following
all Service Level Agreements (SLAs) and Microsoft policies as
necessary. Ensures DBD serial number matches with database.
- Notifies management about ordering stock shortages. Escalates
any issues to management.
- Follows existing procedures to run processes and ensures
execution with consistency, accuracy, and timeliness of
- Embody our culture and values
High School Diploma AND 6 months experience or an internship in
inventory management, retail, warehouse management, or a related
OR equivalent experience.
Ability to meet Microsoft, customer and/or government security
screening requirements are required for this role. These
requirements include, but are not limited to the following
specialized security screenings:
- Microsoft Cloud Background Check: This position will be
required to pass the Microsoft Cloud background check upon
hire/transfer and every two years thereafter.
1+ year(s) experience in warehouse/supply chain in an information
technology (IT) environment, IT, and/or logistics, operating
heavy-load movement equipment (e.g., forklift, pallet jacks,
chassis lifts) for a large corporation
OR equivalent experience.
Materials Handling ATR-B - The typical base pay range for this role
across the U.S. is USD $19.66 - $30.53 per hour. There is a
different range applicable to specific work locations, within the
San Francisco Bay area and New York City metropolitan area, and the
base pay range for this role in those locations is USD $26.25 -
$33.32 per hour.
Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
Microsoft is an equal opportunity employer. Consistent with
applicable law, all qualified applicants will receive consideration
for employment without regard to age, ancestry, citizenship, color,
family or medical care leave, gender identity or expression,
genetic information, immigration status, marital status, medical
condition, national origin, physical or mental disability,
political affiliation, protected veteran or military status, race,
ethnicity, religion, sex (including pregnancy), sexual orientation,
or any other characteristic protected by applicable local laws,
regulations and ordinances. If you need assistance and/or a
reasonable accommodation due to a disability during the application
process, read more about requesting accommodations
Keywords: Microsoft Corporation, Yakima , Circular Center Data Center Inventory & Asset Technician I, Professions , Quincy, Washington
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