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Front Desk Guest Service Agent

Company: Ledgestone Hotel
Location: Yakima
Posted on: November 23, 2022

Job Description:

We at the Ledgestone Hotel, located in Yakima, WA, are looking for qualified part-time and full-time Guest Service Agents to become part of our dynamic team. We are open to various work schedules allowing for a solid work-life balance.

* Guest services including processing check ins and check outs
* Verify billing, create reservations and process special requests
* Accountable for ensuring service standards are met and guests needs are responded to in a timely manner
* Cleaning of common areas
* Laundry
* Help to ensure a clean and safe work environment
* Various other tasks/projects given by Front Office Manager or General Manager

* High school diploma or equivalent preferred
* At least 1 year of guest service experience required, preferably in hospitality
* Basic computer skills
* Independent problem-solving skills
* Strong attention to detail
* Strong multi-tasking ability
* Ability to work in a team environment as well as independently
* Excellent communication skills, written and verbal
* Able to stand for extended periods of time
* Be able to bend, twist and lift up to 30 lbs.

Possess the following strengths:
* Dependable, punctual, high energy, entrepreneurial spirit, motivated individual, effective communicator and effective in providing exceptional guest service.
* _*Please only respond if you are available to work both weekday and weekend shifts, between 6 am - 12 am.*_
* If the above describes you we invite you to stop by 107 North Fair Ave to complete an application and submit your resume.
* \*\*NO PHONE CALLS\*\*

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

* 401(k)
* Employee discount
* Flexible schedule
* Paid time off
* 10 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Overtime
* Weekend availability

COVID-19 considerations:
We have a a protective barrier at the front desk. Masks are optional for our employees.

* Hotel experience: 1 year (Preferred)
* customer service: 1 year (Required)

Shift availability:
* Day Shift (Required)
* Night Shift (Required)

Work Location: One location%58047475%

Keywords: Ledgestone Hotel, Yakima , Front Desk Guest Service Agent, Sales , Yakima, Washington

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